
Focus’s e-commerce solutions empower you to develop B2B and/or B2C e-commerce solutions that are fully integrated with your company's current business system.
With years of experience in the industry, we help companies realize results from their e-commerce initiatives from creating the framework, systems, tools and content to compelling interface design, which ensure the purchase transactions are with ease and confidence. We provide supports in all aspects of your e-commerce strategy and development - including end-to-end security, distribution processing, XML-based interoperability, online payment system, order processing, content management, and customer relationship management systems.

| Manage the Entire Transaction Cycle | |
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Focus helps you leverage the Internet to build up customer relationships, increase efficiencies, and utilize new channels for selling products and services. We have experiences in building e-commerce solutions across multiple digital channels for our customers. We can provide integrated or custom-built applications for product presentation and browsing, shopping cart functionality, order tracking, account management, payment resolution, personalization, content management, customer relationship management, inventory and catalog management. Our complete solutions allow you to manage and control the entire transaction cycle, including the initial customer contact, product selection, payment processing, and fulfillment. We ensure you a secure online transaction processing, so you will win the confidence and loyalty of customers. We harness security standards, including 128-bit SSL encryption, and the emerging credit card processing standards - SET. The systems are continuously monitored and protected from security breaches without any traffic interruption. |
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| Control the Cost & Quality of Customer Service & Support | |
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The continuous development and advancement of Internet technology provides more and greater business opportunities, so you can interact with your customers and handle direct sell-and-buy transactions. However, it also presents new challenges in maintaining the consistency of your customer service, in terms of the cost and the quality, across online and offline channels. Our teams will work closely with you to manage the cost of providing customer service and support through multiple points of interaction. We provide an integrated customer support based on your company's internal resources, the nature of your e-commerce initiatives and the needs of your customers infrastructure. It enables you to control service costs; manage the quality of customer interactions; and acquire transaction data both online and offline. |
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| Reliable & Scalable e-Commerce Solutions | |
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Focus knows how to deliver superior solutions for both domestic and global businesses that generate good results. Our professional teams will emphasize on optimizing the security, performance, flexibility, scalability, and reliability of the solutions throughout the process of developing your e-commerce project. We create custom solutions on the leading e-commerce platforms; keep update to emerging Internet technologies and best industry practices; devise innovative strategies for your e-commerce business. We incorporate advanced technologies such as wireless applications into our e-commerce solutions. |
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